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FAQs

Below is a list of the most frequently asked questions we receive from our customers.  If you still can't find an answer or have a specific question, please send a request to us directly:

 

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Sales

What is your warranty on your fittings and tools?
How do I determine which part number I need?
Can we purchase directly from you?
Where do you ship products?
Does DMC Power have an App?

Design / Engineering

Can I use DMC Power Tooling or Connectors with Tools or Connectors from other manufacturers?
What is the country of origin?
How can I view specific drawing or product specifications?
Are your connectors tested to the standards of the utility industry?
Are your connectors rated to 230kV/345kV/500kV/765kV?
Can you make custom connectors?
Which welding method do you use?

Tooling

What makes a Swage Tool?
Which Swage Tool do I use?

Do you charge for tooling and product training?
Does DMC Power support Swage Tooling after the sale?
Can I do a trial before I buy the tool?