Below is a list of the most frequently asked questions we receive from our customers. If you still can't find an answer or have a specific question, please send a request to us directly:
You can view our customer PDF Drawings 24 hours a day. If you need an Autocad version, contact your Territory Manager or email us directly at firstname.lastname@example.org.
Yes, many of our connectors have developed from customer requests. All design, testing and manufacturing is completed on-site at our facilities, allowing us to make any part in a timely and cost efficient manner.
All of our connectors are designed to exceed their listed maximum rating.
Yes, we meet and exceed all testing requirements for the industry.
There is no charge for our training and we can have your crews back to work within 30 minutes.
DMC Power Swage Tooling and connectors are not certified or authorized to be used with any connector or tool not manufactured by DMC Power. Our Swage System has been designed, tested and manufactured to perform as a mate. If this mated system is compromised for any reason its safety and performance is unknown as it has not been tested. Please read our Swage Safety Advisory Bulletin for more information.
Yes, Contact us to conduct a free trial or for more information on our rental and lease programs.
Yes, all tooling and connectors can be purchased through your Territory Manager.
Yes, we have customers located around the world and can ship connectors and tools anywhere.
There is a 90 day warranty on fittings; new tools, parts & labor have a 1 year warranty. The full terms of our Product Return Policy can be found here.